For in-stock ebikes, we'll provide tracking number within 2 business days. A shipping confirmation email will be sent to your email once the order has been shipped. Orders from the United States will take 2-7 days to deliver, and orders from Canada will take 3-10 days to deliver.
Any delivery dates provided by Freesky are estimates.

Currently, Klarna is only available in the United States. Meanwhile. Klarna offers two interest-free payment plans: 1. Pay in 4: Pay 25% Now, and Pay Later Every 2 Weeks. 2. Plan pay in 30 days: Shop now and pay in 30 days.

We accept the following payment methods:

-Debit or credit cards (Visa, MasterCard, AMEX, UnionPay)
-PayPal
-Klarna
-Affirm
-Afterpay
-Freesky eBikes gift cards

Click HERE to learn more about payment methods.

1. Shipping Areas:

• 49 main states in the United States (Hawaii, Alaska and Puerto Rico excluded). And we DO NOT ship to PO BOXES or APO.
• 10 provinces in the Canada (Northewest Territories, Nunavut and Yukon excluded). 

2. Still cannot check out when your address is included in the shipping areas: please check if there is accessory out of stock in your cart. If there is, kindly remove the accessory and then check out.

The bike is basically in a pre-assembled state, and customers only need to follow 2-3 steps to complete the full assembly, which is very simple. More instructions of assembly, please check the video instructions.

All FREESKY e-bike speeds are limited to 32km/h ( 20 MPH) which is the legal speed limit of power-assist bike (e-bikes). You will need a license and a plate for your e-bike plus insurance if you would like to go faster. For further information, please contact your local Ministry of Transportation.